brenda73147 Posted December 3, 2005 Share Posted December 3, 2005 just wanted to warn you about joann.com, i ordered the beacon hill on the 31st of october, still don't have it, i was suppost to get it in 3 weeks. i going to have to demand a refund, if something dosn't show up quick. Quote Link to comment Share on other sites More sharing options...
Mini Man Posted December 3, 2005 Share Posted December 3, 2005 Hi Brenda! I'm sorry to hear about the problems you're having. Have you contacted their customer service department? I actually do the fulfillment for Joann's so there shouldn't be any kind of delay. Thanks, Dean Quote Link to comment Share on other sites More sharing options...
brenda73147 Posted December 3, 2005 Author Share Posted December 3, 2005 Dean, i'm so embaressed, i was venting when i shold have been doing something constructive, i never never should have said the things i did. i love this forum,and i would never do anything to hurt anyone. soooooooooooooo very sorry. Quote Link to comment Share on other sites More sharing options...
wenlaine Posted December 3, 2005 Share Posted December 3, 2005 Don't be embarrassed, Brenda. I'm sure Dean understands your frustration and at Christmas time, it's a rather popular feeling. I hope the BH comes to you soon. Wendy Quote Link to comment Share on other sites More sharing options...
Mini Man Posted December 3, 2005 Share Posted December 3, 2005 No problem Brenda! Don't give it a second thought! The most important thing is that you get your dollhouse! I'll do what I can to help you get to that end! The Beacon Hill is my personal favorite so I can understand your aggravation... I wouldn't want to wait that long either! I'm sure that we can get to the bottom of this quickly and have the house there in plenty of time for Christmas. I'll send you a PM on how we should move forward. Thanks! Dean Quote Link to comment Share on other sites More sharing options...
brenda73147 Posted December 3, 2005 Author Share Posted December 3, 2005 Thanks, Dean i appreciate your help, and i appreciate the kind works Wendy. Quote Link to comment Share on other sites More sharing options...
smallhouset Posted December 4, 2005 Share Posted December 4, 2005 Dean, since the Beacon Hill is your personal favorite and many, many of us here on the forum, is there any chance we'll see a 1/2" scale Beacon Hill sometime soon? PLEEEASE terri Quote Link to comment Share on other sites More sharing options...
MiniMadWoman Posted December 4, 2005 Share Posted December 4, 2005 Brenda, venting is healthy . . . and besides now Dean's on the case and you should have your Beacon Hill in no time!! Quote Link to comment Share on other sites More sharing options...
Mini Man Posted December 5, 2005 Share Posted December 5, 2005 Is there any chance we'll see a 1/2" scale Beacon Hill sometime soon? Hi Terri! I'd like to say yes, but we are still focused on bringing back more of the houses from the original line. Thanks for the suggestion though! As I said, it's my personal favorite! I'd love to see it in 1/2" scale too! Dean Quote Link to comment Share on other sites More sharing options...
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