Rhonda Posted October 9, 2008 Share Posted October 9, 2008 Easy Cutter From: Lindsey Harth (lharth@midwestproducts.com) Add contact Sent:Thu 10/09/08 1:12 PM To: RHONDA WETZELL Dear Rhonda, We now have a tool that comes along with our easy cutter replacement blades to help change the blade. I would like to send you a couple. Please let me know if you would like one and what your current address is. Thanks, Lindsey Harth Midwest Products Customer Care Team (800)348-3497 ext 306 I wrote her back to ask about the tool and how it can be purchased I will let you all know as soon as I find out more information! Edited to add: I heard back from her here is her reply Dear Rhonda, I’m glad to hear that you got good use of this product and Thank you for the spreading word of our product. They are available for purchase. They come with all of the blades. I’m not sure that the hobby shops will have them yet but I sent you six. If you need more, you can order directly by calling 800-348-3497 ext 306. Quote Link to comment Share on other sites More sharing options...
Hallowell Posted October 9, 2008 Share Posted October 9, 2008 Oh my gosh, what a great company. Quote Link to comment Share on other sites More sharing options...
havanaholly Posted October 9, 2008 Share Posted October 9, 2008 Oh, WOW! Rhonda, THAT's what I call customer service! Quote Link to comment Share on other sites More sharing options...
Corwin Posted October 10, 2008 Share Posted October 10, 2008 Lucky duck, can you send one my way, let me know how much you want for them. Quote Link to comment Share on other sites More sharing options...
Wolfie Posted October 10, 2008 Share Posted October 10, 2008 Wow Rhonda! What fantistic customer service indeed! That is soooo cool! Quote Link to comment Share on other sites More sharing options...
tcmorrison Posted October 10, 2008 Share Posted October 10, 2008 In a day and age where customer service is a lost art...it's great to know that there are STILL companies out there that haven't forgotten their customers. Terri Quote Link to comment Share on other sites More sharing options...
badlilkit10 Posted October 10, 2008 Share Posted October 10, 2008 i realy need to get an easy cutter ill put that on my wish list of things i want Quote Link to comment Share on other sites More sharing options...
Rhonda Posted October 15, 2008 Author Share Posted October 15, 2008 they came today and I am very happy to announce that the new blades come with directions, and the tool to change the blade. I will be sending one off to Corwin tommorow. Quote Link to comment Share on other sites More sharing options...
Rhonda Posted October 21, 2009 Author Share Posted October 21, 2009 Bringing this back to the top so that people are aware of this and can get the tool to change their blades if they did not get one with theirs. also see this link: http://www.greenleafdollhouses.com/forum/i...20&start=20 Quote Link to comment Share on other sites More sharing options...
Roxxie Posted October 21, 2009 Share Posted October 21, 2009 That's great. I was just discussing with folks on here about Easy Cutter being a throw away and how you couldn't sharped the blades. I just bought one and now they will have blades. Quote Link to comment Share on other sites More sharing options...
justmesue Posted October 21, 2009 Share Posted October 21, 2009 YES!!!! DH and I both, love my EZ Cutter!!! I got the blade changed for me at the dollshop last time. This sounds like it would be so much easier and faster. DH can do it right here. Quote Link to comment Share on other sites More sharing options...
Roxxie Posted October 22, 2009 Share Posted October 22, 2009 Well my Easy Cutter broke already! I emailed the company after AC Moore said they couldn't replace it and they are sending me a new one! You are right...they are very good! Quote Link to comment Share on other sites More sharing options...
Minis Over The Hill Posted October 22, 2009 Share Posted October 22, 2009 My blade is dull, I'm calling tomorrow. Quote Link to comment Share on other sites More sharing options...
Minis Over The Hill Posted October 22, 2009 Share Posted October 22, 2009 oh, just saw her email address, thank you so much! Quote Link to comment Share on other sites More sharing options...
Roxxie Posted October 22, 2009 Share Posted October 22, 2009 LOL Pandora's Box is now open! The company will probably wonder what happened all of a sudden. I certainly didn't expect mine to last only two months. Quote Link to comment Share on other sites More sharing options...
havanaholly Posted October 29, 2009 Share Posted October 29, 2009 ...I certainly didn't expect mine to last only two months.That's strange; mine has been going with its original blade for so long I've lost count! Quote Link to comment Share on other sites More sharing options...
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